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Shaw
> Our Operations > Information Technology
Information Technology

Enabling the Future with Technology

By modernizing our platforms, automating processes, analyzing data, and safeguarding information, we adapt to a constantly changing market. Through technology, we streamline production processes, reduce waste, increase efficiency, and enable real-time tracking and coordination of materials.

  • Improved speed and quality

Improved Speed and Quality

Through the use of technology, Shaw can process orders and transactions more quickly, leading to faster and more efficient service. We gather and analyze data to enhance manufacturing and supply chain efficiency, identifying potential issues in our processes. Our experienced data teams support all areas of the business by building, training, and operationalizing Machine Learning (ML) models that use predictive analytics to solve business problems. This ensures we maintain high standards of speed and quality across our operations.
  • Enhanced customer experience

Enhanced Customer Experience

Technology makes it easier for customers to interact with our brands through online platforms and tools that improve the ease of doing business with us. We provide new and enhanced ways to visualize our products in real environments, supporting more informed purchasing decisions. By leveraging technology, we better listen to our customers and understand their needs, allowing us to proactively develop new products and services that address emerging preferences.
  • Better security

Better Security

Investing in strategies to improve the security of our systems and protect customer data from cyber threats is a top priority. By implementing robust security measures, we maintain business continuity and provide customers with peace of mind that their information is secure. Our commitment to data protection strengthens trust with our consumers and ensures the safety of their sensitive information.

About Shaw

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.

© 2024 Shaw Industries Group, Inc., a Berkshire Hathaway Company

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